**Molten Metal Leather INDIAN HEADDRESS Cuff Bracelet 069K

Thank you for ordering from the The Jewelry Junkie!

Shipping Times:

-As all of our items are hand made, we ask that you allow 7 business days for all shipments to leave our warehouse.  Often, they leave much sooner depending on the time and season of the business.   Actual delivery times vary based on the USPS postal schedule.  Tracking is included with every shipment.  Once your order is shipped, tracking will be added to the order detail.

-If you'd like faster shipping, we offer a $25 rush fee on qualified orders.  Contact us for more information at thejewelryjunkie@hotmail.com

-After orders are paid, we offer the ability to adjust/change quantities or items for a $10 change fee.  Contact us for more information at thejewelryjunkie@hotmail.com

We offer flat rates on all our shipments as follows:

RETAIL ORDERS

$34.99 and below $5.50

$35-$74.99-  $6.00

$75+ Free shipping

WHOLESALE ORDERS:

$100-$250-$12.50-Priority Mail 

$250.01-$450-$15.00-Priority Mail

$450.01-over $17.50-Priority Mail

-Check your shipping status anytime:  From the order confirmation page that you are emailed after checkout, click the BLUE button marked "VIEW YOUR ORDER".  This will take you directly to your item detail page.  Once your order has shipped the text will look like this on that page:

Your shipment is on the way

Come back to this page for updates on your shipment status.

Due to the large request for expedited orders, we have now implemented a fee of $25 for qualified rush orders.  Please email us your order number so our production manager can confirm or if you have any questions to  thejewelryjunkie@hotmail.com  Once orders are approved and payment is submitted they will be shipped within 48 hours.  (You will be sent an invoice).  

It is always our goal to complete and ship orders to you as quickly as possible. We apologize for any inconvenience this causes and sincerely thank you for your dedication to our products and company.

Product Exchanges

• No refunds are offered on our merchandise, so please choose carefully.
• Exchanges are offered on product within 14 days of receipt.
• There is a 10% restocking fee on all returned merchandise. 
• Please email thejewelryjunkie@hotmail.com for authorization to exchange. 
• Merchandise must be returned in new condition.  
• Returned item(s) will be substituted for alternate merchandise upon receipt of the returned product.
• Customer will be charged accordingly for price differences.   
• Customer will be responsible for all shipping charges.
• Please note, custom and personalized items cannot be returned or exchanged
• Please Note: All sale and clearance items are FINAL SALE, i.e. no returns or exchanges. 

Product Repairs

A 6 month repair warranty is available on all products.   Please return defective product to The Jewelry Junkie with the original dated invoice from the Jewelry Junkie or a receipt from retailer. The Jewelry Junkie will repair or substitute the damaged product with similar product of equal value.  All repairs should be mailed to:  The Jewelry Junkie, 405 West Kennedale Parkway, Kennedale, TX  76060

Customer will be responsible for all shipping charges.

Variations

The Jewelry Junkie personally hand crafts all of our creations in the United States. Due to the uniqueness of natural materials, variations will occur in color and size.

We do our best to package your items safely and correctly in every order. However, occasionally, problems do occur.  Below are quick and easy answers to each scenario.

Items were damaged during shipping

We will repair or replace any items damaged during shipping but damaged item(s) will need to be returned to The Jewelry Junkie.

Damages must be reported within 48 hours of delivery receipt of merchandise by sending an email to thejewelryjunkie@hotmail.com  The Jewelry Junkie will email a pre-paid shipping label to mail back the product for replacement.

Damages reported outside of the 48 hour time frame will still be repaired or replaced but customer will be responsible for return shipping costs. 

Items are missing from my order

All shortages must be reported within 48 hours of delivery receipt of merchandise.  You will be mailed missing items only if they have been reported during this time frame.