Return Information
To start an Exchange or for Store Credit, please visit the link below:
Product Exchanges
- No refunds are offered on our merchandise, so please choose carefully.
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Exchanges and Store Credit are offered on products within 14 days of receipt.
- Visit the link above to begin an exchange or for store credit
- Please email sales@thejewelryjunkie.com directly for damaged or misshipped items.
- Merchandise must be returned in new condition.
- Customer will be responsible for all shipping charges.
- Please note, custom and personalized items cannot be returned or exchanged
- All sale and clearance items are FINAL SALE, with no returns or exchanges.
Product Repairs
A 6 month repair warranty is available on all products. Please return defective product to The Jewelry Junkie with the original dated invoice from the Jewelry Junkie or a receipt from retailer. The Jewelry Junkie will repair or substitute the damaged product with similar product of equal value. All repairs should be mailed to: The Jewelry Junkie, 405 West Kennedale Parkway, Kennedale, TX 76060
Customer will be responsible for all shipping charges.
Variations
The Jewelry Junkie personally hand crafts all of our creations in the United States. Due to the uniqueness of natural materials, variations will occur in color and size.
