Exchanges and Repairs
Exchanges are offered on product within 14 days of receipt. There is a 10% restocking fee on all returned merchandiese. Please email firstname.lastname@example.org for authorization. Merchandise must be returned in new condition. Returned item(s) will be substituted for alternate merchandise upon receipt of the returned product. Customer will be charged accordingly for price differences. No refunds are offered on our merchandise, so please choose carefully. Customer will be responsible for all shipping charges.
***Please note, custom and personalized items cannot be returned or exchanged***
A 6 month repair warranty is available on all products. Please return defective product to The Jewelry Junkie with the original dated invoice from the Jewelry Junkie or a receipt from retailer. The Jewelry Junkie will repair or substitute the damaged product with similar product of equal value. All repairs should be mailed to: The Jewelry Junkie, 405 West Kennedale Parkway, Kennedale, TX 76060
Customer will be responsible for all shipping charges.
The Jewelry Junkie personally hand crafts all of our creations in the United States. Due to the uniqueness of natural materials, variations will occur in color and size.